Accounts suspended due to fraud on Use2Pay

Created by Amanda Denheyer, Modified on Wed, 26 Feb at 5:29 PM by Amanda Denheyer

These accounts are regularly reviewed by the LV team from the u2p-alert-multiple-cc Slack channel. 

If you do have to review the account, you will want to evaluate it for potential billing fraud

  • Some things to look at are going to be: 
  • Kount transactions
  • Account activity/information
  • Payment history.


If you decide that the account looks okay

  • Reinstate the account
  • Check the account's main Use2Pay page to see if you need to unblock the account
  • Respond to the user with %kver%


If the account looks fraudulent, Fraud Delete it and send %fdel%

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article